Thank you for choosing Children’s Clinic of Pueblo as your child’s medical home. We are committed to providing and maintaining the best possible care for our patients and your family. Our doctors and staff provide equal access to all active patients regardless of source of payment. When coming to your appointment, please always bring your insurance card and copay, as well as provide your current telephone number and address.
We participate with numerous insurance companies and health plans including most local insurance plans and many national plans.
It is your responsibility to provide current or updated insurance information at each appointment, and to ensure that your child’s coverage is active.
For newborns, please make sure to back-date your baby’s coverage to their date of birth. You will be responsible for any dates of service not covered by your insurance.
If your insurance carrier requires a designated primary care physician (PCP), it is your responsibility to contact your insurance or health plan prior to your visit.
Please be aware that some insurance companies do not pay the entire doctor’s bill, therefore you may be responsible to pay for some of or all the balance.
At your appointment check-in, we will collect your office co-payment and any current balances. We accept cash, checks, debit cards, Visa, and MasterCard.
Children’s Clinic of Pueblo reserves the right to reschedule your appointment if you arrive unprepared to settle your outstanding financial obligation or are unprepared to pay your co-payment.
Payment can be made over the phone, through the mail, in the office or on the patient portal.
If your scheduled visit is for a “Well Visit”, and additional time is spent by your doctor to address acute care or “sick” issues, there may be additional charges for those services.
If you are unable to make a full payment of the account balance when due, arrangements for a payment plan can be made. Please call our office Monday through Friday 8:00 am through 4:30 pm and speak to the Billing Department.
We charge $40.00 for all checks returned by the bank for insufficient funds.
The Children’s Clinic of Pueblo will retain a credit card on file for all family balances.
A missed appointment prevents our office from providing care to other patients. Patients who miss or cancel their scheduled appointment without notifying our office more than 24 hours in advance will have a $40.00 fee applied to their account, depending on the health plan. It is your responsibility to arrive on time to your appointment or cancel the appointment at least 24 hours in advance. After 3 family no-shows, Children’s Clinic of Pueblo reserves the right to discharge you from the practice due to frequent missed appointments.
We reserve the right to discharge you from the practice in the event you are non-compliant with your financial obligations.
Patients under the age of 18 require parental consent for any treatment or immunization except as permitted by Colorado law. The parent/guardian accompanying the minor patient will be responsible for payment of all services rendered, at the time of service, whether the account is considered self-pay or participating insurance.